HotDrop - realtime data outage

Incident Report for Tether

Resolved

Realtime HotDrop data continues to be available, and all missing data has been backfilled.

Posted Mar 28, 2023 - 13:02 NZDT

Monitoring

Our partner has implemented a fix, and we are monitoring. Realtime data is available again, but you may see gaps in your historical data from during the outage. We will be backfilling the missing data shortly.

Posted Mar 28, 2023 - 12:58 NZDT

Identified

Due to an incident with a partner's systems, realtime HotDrop data is not currently being processed into Tether's platform. Our partner has estimated a restoration time of 30 minutes. No data will be lost, however there may be a delay in seeing power data after restoration.

Posted Mar 28, 2023 - 12:25 NZDT

This incident affected: Network (Device Network).