Issue Logging In

Incident Report for Tether

Resolved

This incident has been resolved.
Posted Aug 11, 2021 - 17:51 NZST

Monitoring

A fix has been implemented and we are monitoring the results.

Login was temporarily disabled while we sorted this issue. Customers may have had timeouts on the web and mobile apps, as well as API calls
Posted Aug 11, 2021 - 17:37 NZST

Update

We are continuing to investigate this issue.
Posted Aug 11, 2021 - 17:35 NZST

Investigating

We are currently investigating this issue.
Posted Aug 11, 2021 - 17:10 NZST
This incident affected: Tether Platform (Web App, Tether API, Device Management (Mobile App)).